Two years have passed since Symantec issued its first corporate responsibility report. With a commitment to report every other year, we kicked off our second reporting effort in January with a cross functional team of internal and external advisors.
The materiality analysis was critical in shaping the direction of Symantec’s first report and the key issues that would drive our Corporate Responsibility (CR) strategy over the subsequent two years. This year, we also began the reporting effort by conducting a materiality analysis. Since we had the 2008 materiality matrix as a starting point, we decided to conduct a documents review to help identify new or changed stakeholder issues. This analysis informed the first draft of the materiality matrix which we presented to the report team for comment, debate and revision.
The report team determined Symantec’s high priority CR issues to be diversity and inclusion, climate change, responsible sourcing, privacy/data protection, online safety, talent retention, customer satisfaction and human rights. Though none of the 2008 issues fell down on the matrix, several issues are now demanding increased attention such as climate change, responsible sourcing and human rights.
Do you agree that these are the most important issues for Symantec? Which issues are most important to you and what do you want to hear from Symantec in our 2010 report?