Helpdesk Solution Training
Need help for Helpdesk? Choose instructor-led training at your site or from training facilities worldwide, or enjoy self-paced, anytime-access online courses.
Altiris instructor-led courses are taught by Altiris Certified Instructors (ACIs) who draw upon real-world experience to provide relevant course content. These courses are in-depth and draw on realistic examples and demonstrations. The practical, hands-on instruction lets you apply new skills and knowledge as soon as you return to your job.
The Helpdesk course is intended for those who will be installing, configuring, and managing Helpdesk Solution. It includes a comprehensive overview of Altiris Helpdesk Solution, including Notification Server, Inventory Solution, Carbon Copy Solution, and Web Administrator for Windows. You will receive hands-on experience with this software while learning how to install, configure, and perform day-to-day administrative tasks.
This course is intended for those who will be installing, configuring, and managing Helpdesk Solution. More information can be found on the Altiris website. (http://www.altiris.com/Services/Education2/InstructorLed.aspx)
Questions about Instructor-Led Training should be sent to TrainingReg@altiris.com
Learn the installation, configuration, and usage of Altiris Helpdesk Solution including the administrator, worker, and end user roles and abilities. You will also learn how to effectively track incidents in your environment.
More information can be found on the Altiris website. (www.altiris.com/Services/Education/Online.aspx)
Questions about Online Training should be sent to firstname.lastname@example.org