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How to install Ghost console client manually ?

Created: 14 Feb 2012 • Updated: 20 Sep 2012 • 2 comments
Gille H's picture
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-->Goto Ghost root  (C:/Programfiles/Symantec/Ghost/Client install/ client.msi)
--> Copy the client.msi to a USB boot key or on any storage device
-->Insert the USB key to the target machine double click on the client.msi
-->Go with installation  and machine will appear on the Ghost consoleunder Machine groups -> default

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melloryellor's picture

I'm having an issue here.

First, when I try to remotely install the client it failed, so I followed these steps and manually installed the client using the client.msi in the Ghost root. It successfully installed. I specified for the client to look for the server that has the Console installed. It was not able to see the console.

I went back to the Console and the client did not show up under default. I was curious, so I re-ran the remote client install on the machine in question. It ran successfully and provided the client with the proper pointer, but it did not add it to default and the client says it is still trying to locate the server (however the server was more accurately specified after the remote installation.

I don't have any firewalls on the client machine currently.
I have turned off Simple File Sharing (it is an XP machine, fully up to date)
The administrator account (mine) on the client is password protected

Why is this machine, or any other new install actually, not showing up on my Console? The people who originally set up this configuration are no longer with the company. There is one other server that is still seeing the Console and the console populates it in Default, but no new installations are showing.

 

Help? :O

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ICHCB's picture

The clients discover the server using a multicast broadcast at first if your network or vlan between the server and client is blocking multicast then this would cause issues for the server not discovering the client or the client not discovering the server.

Check out this post for some good info

https://www-secure.symantec.com/connect/articles/methods-install-ghost-client

The client sends a Multicast packet to an address and port number that the Console is expecting. All Consoles register their interest in this traffic by sending IGMP (Internet Group Management Protocol) messages. Properly configured routers and switches pass this traffic to the Console. Ensuring that the routers will pass Multicast traffic is usually all that is necessary to get this method working.

Method 2: WINS

This method relies on a WINS infrastructure existing and working between the networks in question. Usually, if you can browse a computer in the remote site using My Network Places in Windows Explorer, then this method COULD work.

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