After you installed a hotfix or ran LiveUpdate to install hotfixes, you got to check the Agents directory under the BE installation directory to see whether there is a patch for the Remote Agent for Linux or UNIX Servers (RALUS), Remote Media Agent for Linux Servers (RMALS) or Remote Agent for Macintosh Systems (RAMS). This is because when a hotfix fixes a problem with RALUS, RMALS and RAMS, it will place a patch in the Agents directory under the BE installation directory. There is no alert to notify you of this patch.
To install these patches,
- Create a directory on the Unix, Linux or Mac machines.
- Copy the hotfix into this directory
- Unpack the hotfix file, e.g tar -zxvf ralus4164HF138226.tar
- Switch to super-user
- Run the command ./installraluspatch.sh to install the patch.
If you are using an X-terminal session, you can use Archive Manager to extract the file, in place of Step 3.