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How to report typo's/errors in Documentation

Created: 23 Mar 2009 | Updated: 24 Mar 2009 | 5 comments
J.H Is gone's picture
J.H Is gone
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I know I am not the best typist or speller...
But does anybody know who to report typographical errors in documentation or the software?

Point in question -
NOM/Alerts/Select Condition
for High Frozen Media -
Description
"Action is taken if, Number of frozed medias exceeds predefined threshold value."

Frozed is not a word - froze or frozen -  not frozed

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TimBurlowski's picture
TimBurlowski Symantec Employee Accredited
How to report typo's/errors in Documentation - Comment:24 Mar 2009 : Link

I don't have a formal method for reporting typos yet, but I'll email the writer and make sure it is fixed ASAP.

Thanks for taking the time to note this!

 

Technical Product Manger Symantec

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TimBurlowski's picture
TimBurlowski Symantec Employee Accredited
How to report typo's/errors in Documentation - Comment:24 Mar 2009 : Link

I double checked and I believe this is already fixed in 6.5.4. What version did you discover it in?

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Technical Product Manger Symantec

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J.H Is gone's picture
J.H Is gone
How to report typo's/errors in Documentation - Comment:25 Mar 2009 : Link

6.5.3 - nice to see that it has been fixed already.

funny thing is I did a search here on Connect for frozed - found it used 3 times in posts.....

I don't have to know how to spell....I work on Unix.
NetBackup 7.0.1 - AIX & Windows

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Liam Finn's picture
Liam Finn Symantec Employee
How to report typo's/errors in Documentation - Comment:02 Apr 2009 : Link

The easiest way to get these fixed is to go through your Symantec Account manager and tell them to report it to the product management

The other way is to put it on the forum and keep bugging the Symantec people on the forums until they tell you that it is being addressed.

But the account manager is the official way

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chattanoogachatter's picture
chattanoogachatter
How to report typo's/errors in Documentation - Comment:06 Apr 2010 : Link

Q2. Purchasing goods or services on the Internet is safe, as long as you are connected to a Web site that supports secure transactions.
True False

A2. False. Even people who do not shop or bank online can be affected by cybercrime. All it takes is one visit to a hostile website, or even a benign website with an infected advertisement, and a machine can be infected with a crimeware program such as a bot or Trojan horse.

the question asked was  if purchasing goods from a secure website was safe.................

the answer was irrelevant to the question since the question asked about "purchasing goods".

A2. False. Even people who do not shop or bank online can be affected by cybercrime. All it takes is one visit to a hostile website, or even a benign website with an infected advertisement, and a machine can be infected with a crimeware program such as a bot or Trojan horse.

TIP: Use secure transactions when transferring sensitive information and make sure you are dealing with a reputable company.

what is the sense in asking ppl about shopping online and then tell them that they got the answer wrong "because even ppl that DON'T shop online are potential victims

it only asked about shopping on a secure site not going to some porn site infected with some malware, spyware, or virus.

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