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HP/Compaq 8510w Deployment Issue

dfnkt_'s picture
dfnkt_
February 4th, 2008
Filed under: , ,

Our company recently purchased several HP/Compaq 8510w notebooks.

When trying to capture an image from one (we set up to our standards) we received an error when PXE booting into WinPE. The machines boot into WinPE and then present a "Disk not Found" error. These laptops are using SATA hard drives so after some brief searching in the BIOS I Disabled a setting "SATA Native Mode" and retried the image capture.

The image capture took a little while but it completed successfully. Upon trying to deploy the image to the other machines, we ran into the same error. Again going into the BIOS and disabling SATA Native Support fixed the issue.

Maybe someone can shed some light on why this happens? I would think that you want SATA natively supported, but I guess not in this case.

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Global_Altiris's picture
Global_Altiris
1 year 41 weeks ago

Simple Change in the DS

The issue you are facing has to do with the newer SATA drivers that are now available from HP. You will need to make some changes to your PXE image to account for these newer settings, but it is not very hard.
Currently, HP laptops ship with the ICH8M and ICH9M drivers, which need to be sent down your the clients via you Boot Disk/PXE image.

Turning off the Native SATA is not the solution, it will work, but you are sacrificing HDD speed, and have to hope an end user doesn't try to make a change to the BIOS.

Below are 2 links that should help you:

http://juice.altiris.com/tech-tip/2274/hp-computer...

http://juice.altiris.com/download/2834/sata-ich8m-...

Either method should work.

Hope that helps

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