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Identity and Authentication Services
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Marty Jost | 10 Dec 2012 | 0 comments

With mobility and the cloud dominating today's computing landscape, IT needs to examine new methods of ensuring trustworthy access, including risk-based authentication methods that strike a balance between robust security and accessibility.

There's a major paradigm shift underway, with mobility and cloud-based computing transforming the way IT delivers services to end users. More and more employees are coming to work armed with their own personal smart phones and tablets while online customer portals and Web-based supplier hubs are going live to bolster supply chain collaboration and deliver better customer service. Under constant pressure to lower costs, IT groups are furiously moving applications out of the data center and on to the cloud, typically as some sort of Software-as-a-Service.

This new world of IT is putting some serious pressure on traditional security models, elevating risk and calling for new ways of ensuring trustworthy access. Just reading...

Teresa Law | 06 Dec 2012 | 1 comment

Symantec would like to announce the new update of VIP, with a new look and feel to VIP Manager and new functionality for Enterprise Gateway v9.2. 

The current VIP Manager will continue to be available using the current URL for approximately six months to allow for a smooth transition to the new URL  Both VIP Manager interfaces will use the same database backend so you may use them interchangeably if desired.

Summary of New Features:

  • A brand new VIP Manager with Symantec branding, new navigation and dashboard, and redesigned user and credential management functions
  • Support for configurable VIP user IDs improve data privacy
  • Enhancements streamline process when migrating from legacy authentication solutions to VIP
  • Improved manageability in diverse and complex environments
    • Support for multiple user stores with a...
Marty Jost | 02 Nov 2012 | 0 comments

Enterprise Cloud adoption continues to accelerate. It’s no longer a question whether the Cloud will gain acceptance but how quickly and broadly it will spread. The cost advantages that Software as a Service (SaaS) delivers make it widely attractive as enterprises adopt cloud services to reduce their network and infrastructure costs.

However, with the advantages that cloud computing brings, come new challenges around authentication and access control. For example, many organizations are discovering a growing friction between authentication security and usability across their multiple cloud applications. The root cause of the problem is that for most organizations the vendor for each cloud application is often a different company. Perhaps it’s ADP for payroll, for CRM, Concur for Expense Management, and so on.

It’s all too common for each of these applications to have different security or log in policies, such as the required length of...

sambit | 29 Oct 2012 | 0 comments

The month of October has seen some of the significant product updates to Symantec VIP. Here is a summary of what’s new.

VIP Third-Party Integrations

Symantec VIP provides almost 25 enterprise third party application plug-ins integrating seamlessly with industry standard VPNs, enterprise access manager and single sign on products, remote desktop access products, end-point authentication modules over Windows, Linux and other Unix platforms. We enhanced the following plug-ins as part of our release this month:

  1. Microsoft Internet Information Server 7.x – Last month we released a version of plugin for Microsoft Internet Information Server 7.x with support for well-known enterprise applications like Microsoft Active Directory Federation Services 2.0, Microsoft Outlook 2010 Web Access, Microsoft SharePoint 2010, Microsoft Remote Desktop Web Access. This month we enhanced the functionality of the plug-in to support:
    1. ...
Teresa Law | 23 Oct 2012 | 0 comments

Announcing Managed PKI Service v8.6

Symantec would like to announce the release of Managed PKI Service v8.6, which includes new Managed PKI clients for the Android and the Apple Mac. 

Summary of New Features:

  • Transparent certificate enrollment and automation features across all platforms
  • PKI Client for MAC
  • PKI Client for Android (can be downloaded from Google Play)
  • Microsoft’s Auto Enrollment enhancements that provide post processing functionality with fully transparent auto enrollment through PKI Client (not available with Microsoft Auto Enrollment alone).
  • Certificate Management
  • Enterprise Gateway GUI Based installer
  • Allow configuration of KU and EKU extensions

Enhancements such as an Android client are one of the Symantec tools that can help organizations more safely and economically adopt Bring Your Own Device (BYOD) initiatives....

sambit | 20 Sep 2012 | 0 comments

The month of September has seen some of the significant product updates to Symantec VIP. Here is a summary of what’s new.

VIP Access Desktop 2.1 for Windows

Earlier this month we released VIP Access Desktop v2.1 for Windows with specific focus on our enterprise customers. Here are the salient features for the release:

  • Enterprise-friendly installation with MSI push
  • Accessibility support compliant with US Section 508
  • Credential “reset” with the VIP Service to resolve time synchronization issues
  • Optional credential deletion during uninstallation
  • All new Symantec look and feel

You can upgrade your existing installation of VIP Access Desktop 2.0.x to 2.1 through LiveUpdate, or download from or VIP Manager.

VIP Third-Party Integrations

Symantec VIP provides almost 25 enterprise third...

Mona Salvi | 26 Jun 2012 | 2 comments


Since our last communication announcing the availability of Symantec Managed PKI 8.4, Symantec has been adding new features to its Managed PKI platform. With version 8.5, the product now offers a rich collection of features that truly enhance the PKI experience for administrators and end users.

Feature Highlight Summary

This release focuses on improving the PKI experience for our enterprise lifecycle solutions by providing a smooth and holistic experience to the customers, thereby reducing the level of support burden for the enterprise administrators. Below are the highlights of the release:

  • LDAP Support for Enterprise Gateway
  • CSR Enrollment method for Domain Controller Certificates
  • Enhanced Support for iOS certificates
  • Enrollment code delivery through email
  • Custom post processing scripts upload and distribution (**Requires PKI Client...
Marty Jost | 05 Apr 2012 | 1 comment

A recent BBC article has shed further light on the fact that not all online security companies or products are created equal. According to the article, hackers have found a way around some banks’ two-factor authentication security devices and have gained access to customer accounts.

The article describes these attacks as “Man-in-the-Browser” attacks, where malware resides in the web browser on a person’s device and gets between the user and the website, changing what is seen by the user and altering their account information and finances without their knowledge.

The types of malware that are used in these attacks are specifically designed to avoid signature-based detection mechanisms so that some virus protection software will find it. This situation is terrifying to both users and banks, especially considering their multi-factor authentication becomes basically null and void when this malware attacks. Suddenly the thick iron wall of protection...

Marty Jost | 24 Feb 2012 | 2 comments

According to a recent iPass Mobile Enterprise Report, iPhones are now more popular in enterprises than Blackberry and Android phones. With the growing popularity of iPhones and iPads in the workplace, it’s important that these tools have high quality security and certificate management.

Enter Symantec Managed Public Key Infrastructure (PKI) Service v8.3. As part of a larger mobile strategy, Symantec’s new Managed PKI v8.3 provides certificate management enhancements for Apple iOS devices. These enhancements significantly simplify certificate lifecycle management for enterprises when securing user and device authentication, email, data encryption, and applications that digitally sign data for business transactions.

We prepared these service enhancements to leverage the built-in Simple Certificate Enrollment Protocol...

Marty Jost | 09 Feb 2012 | 3 comments

This past year provided many important lessons in online security and protection. Based on these lessons and because of the numerous cyberattacks and threats in 2011, many organizations and businesses are currently revamping their online security guidelines and systems in an effort to improve authentication compliance and abide by authentication best practices.

In January, the Federal Financial Institutions Examination Council (FFIEC) recent updates to its Authentication Guidelines went into effect, requiring up-to-date and strong authentication compliance for financial institutions. The purpose of the guidelines is to “provide a risk management framework for financial institutions offering Internet-based products and services to their customers. Institutions should use effective methods to authenticate the identity of customers and that the techniques employed should be commensurate with the risks associated with the products and services offered and the...