The Symantec Enterprise Vault and NetBackup Product Management Teams are conducting customer research in support of our product integration planning. The first part of this research effort is 4 page web survey (see below). This online survey is designed to collect some relevant customer environment and satisfaction/outlook data. We would like to get as many NetBackup and Enterprise Vault customers as possible to complete the survey so that we have a comprehensive data set, and also to leverage these responses in recruiting for our 2nd wave of research (customer “interviews”) and possibly other related follow-up discussions.
The survey should take approximately 20 minutes to complete (it contains 40 questions). The survey is intended for product administrators (NBU and/or EV administrators). The questions assume a strong understanding of the information managed by our products, as well as the environment configuration.
We will be closing the survey at the end of next week (03/27/09). If you have time to respond to the survey in this timeframe then we would greatly appreciate it. As the survey is being sent to users of multiple offerings, some questions may not apply to your environment; please skip any questions that are not relevant to your environment.
If you are too busy and do not have the time to participate in the survey then we certainly understand.
Thank you in advance for your feedback!