Introducing the Backup Exec Support Tool (BE_ST)
The Backup Exec Support Tool (BE_ST) is a standalone tool that diagnoses many common issues found in Backup Exec environments. If after reviewing the reports generated by the tool, you are still unable to resolve your issue, the tool will also help you gather appropriate logs to send into support should you decide to open a technical support case. If an internet connection is present, the tool will automatically check for updates for itself, and automatically run the latest version of the tool.
For additional information about a list of its diagnostic reports, check out http://www.symantec.com/business/support/index?pag...
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Comments
As of 13th May 2011 the tool
As of 13th May 2011 the tool has been updated, so if you downloaded from the link provided by Kimberley above prior to this date, please download it again from the same link
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