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Endpoint Management Community Blog

ITMS 7.5 SP1 HF1 is now available

Created: 21 Jul 2014 • Updated: 26 Aug 2014 • 8 comments
kedar_k's picture
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ITMS 7.5 SP1 HF1 is available through SIM. It has the fix for the following issue:

DOC7555.JPG

You can access the ITMS 7.5 SP1 HF1 release notes from the following location:

Symantec™ IT Management Suite 7.5 SP1 HF1 powered by Altiris™ technology Release Notes

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You can access the ITMS 7.5 SP1 HF2 release notes from the following location:

Symantec™ IT Management Suite 7.5 SP1 HF2 powered by Altiris™ technology Release Notes

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burndtjammer's picture

It only fixes the high CPU utilization problem?  I was hoping it would have included a fix for my software portal issue.
 

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SamAdmin's picture

Can someone share their experience (Good or Bad) with Altiris 7.5 upgrade. Any feedback or input is greatly appreciated.  What are some of the obstacles and challanges you had during migration from 7.1 to 7.5?, also did problems you had in 7.1 environment get fixed  in 7.5? and did those issues  re-occurr afterwards with new footprints?.  I know that performance is a big hitter for us in v7.1 and we are looking to stand up new server for 7.5 upgrade in a parallel type environment. Release notes are helpful but we some of issues we have are not documented or fixed in 7.5 and might require further follow up.

Regards,

SamAdmin

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Lark's picture

I have upgraded multiple SMP servers now to 7.5 SP1 and one thing I can say is that console performance is definitely far better on 7.5 and better again on 7.1 SP1.

The gui for the Package Server tab on the agent is a nice little improvement, as is the inclusion of filters into the activity center interface.

The issues I encountered were generally environment related - not bugs.  You still need to plan, test and re-test to trap and fix/workaround these.  

You'd need to describe your specific issues if you want further feedback on whether they might be fixed.

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ianatkin's picture

Our experience here mirrors Lark's; only minor issues/bugs raised to support through our upgrade from 7.1 to 7.5 and then 7.5 SP1. Performance is massively improved which has enabled us to quadruple our client configuration update frequency on the same hardware.

We don't use Asset, Patch or Deployment Server on the 7.x branch (we still use DS6.9)

If you provide support with all the info upfront (see http://www.symantec.com/connect/downloads/simple-log-collecting-batch-file-opening-cases-symantec-support) it will make your life a bit easier.

Kind Regards,
Ian./

Ian Atkin, IT Services, Oxford University, UK

Connect Etiquette: "Mark as Solution" those posts which assist you most in resolving your problem, and give a thumbs up to useful articles and downloads

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Sally5432's picture

I think deployment really took a hit with the 7.5 upgrade - especially if you use deploy anywhere.

6+ months later, I still am unable to deploy USB3 drivers - which worked just fine prior to 7.5.  

The upgrade to 7.5 almost 100% convinced me my next upgrade will be to another product because of lack of support.

Here's one of my prior threads

https://www-secure.symantec.com/connect/forums/75-...

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Don't forget to mark posts as helpful if they are, and mark answers as solutions.

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burndtjammer's picture

My publications to Software Portal are still missing.  A fix was developed but it didn't fix the issue and we've had an open ticket for 3+ weeks.

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burndtjammer's picture

This is no longer an issue by apploying the appropriate point fix.   Because of these issues, they created a pointfix to remove the software portal enhancements.

http://www.symantec.com/business/support/index?pag...

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JoeVan's picture

FYI:  HF2 has been released which is a cumulative and includes HF1. 

http://www.symantec.com/business/support/index?page=content&id=DOC7663

Joe VanHollebeke
Systems Engineer

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