06 Oct 2006 |
The HISTORY_LIST macro allows you to create a HTML table in e-mails that you send out from the Helpdesk containing the complete history of a workitem.
16 Aug 2006 |
It's a strange thing, but in the English speaking world—although we share the same language—when it comes to writing dates we often do things opposite. What 6/2/2006 means to you depends on where you come from. For someone from the US, it means the second of June; whereas to someone from the UK it is the 6th of February.
09 Aug 2006 |
In the standard Helpdesk code, the winuser console (My Helpdesk Console) provides end users with a dropdown list which will allow them to specify the name of the asset that has the problem. This is populated by the list of assets associated with the user and the first and hence default record is set to None.
02 Aug 2006 |
The number of people using Firefox is growing fast*, and rightly so, as it is a very capable browser.
Out of the box, .NET 1.1 does not support Firefox and many of the other more modern browsers, so they are treated as downlevel browsers.
26 Jul 2006 |
When you create or edit an incident in the Altiris Helpdesk, pressing the Tab key from the textbox labeled Title: takes you to the control bar when it really should take you to the textbox labeled Comments:. To correct this you will need to edit the WorkItemEdit.ascx user control.
