November 4th, 2008 | 0 votes

On occasion, you may need to compare or evaluate two values based on time as well as a calendar date, specifically any time under a 24-hour period (and therefore not equal to a full day).

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October 14th, 2008 | +1 (1 vote)

Note: While this article makes reference to "smart tasks", these are not intended to be the Help Desk 6.5 smart tasks. Rather, they are actions that can be performed in conjunction with your workflow process.

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September 25th, 2008 | 0 votes

The following is a tip on saving a Send Email component as your default or as part of your Workflow Library for future use.

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September 11th, 2008 | 0 votes

I ran into this problem when creating a workflow for a standard time off type of request - there wasn't a way to force the 2nd date (in this case, the end date) to key off of the 1st, or start, date and therefore prevent the user from selecting

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