Video Screencast Help
Backup Exec

March Schedule Update for the next releases of Backup Exec

Created: 27 Mar 2013 • Updated: 28 May 2014 • 93 comments
Drew Meyer's picture
+5 5 Votes
Login to vote

We've been discussing this topic across a number of threads lately, so I thought I'd drop it here for all to see.

The development team has been extremely focused on quailty enhancements, as reflected in the last Hotfix released February 20th. It's had over 20,000 downloads without logging a single traceable support event.

Next up are two Service Packs, about to drop as beta code. Both are arriving at the same time; both are automatically delivered via the auto-update server when they reach General Availabilty and both apply to the software and the appliance.

They are called:
Backup Exec 2010 R3 SP3
Backup Exec 2012 SP2

The public beta release is in May and it represents the largest production-ready, white-glove, on-site testing activity that we have ever done. For more information or to join the nearly 2000 users that are already signed up, check out the beta blog.

Both are expected to hit General Availability in July.

Questions and comments welcome, and be sure to watch out for pre-release information and events coming here on Connect as well as on Spiceworks, Twitter, Reddit and Google+.

Comments 93 CommentsJump to latest comment

jelutz's picture

I've had nearly the same experience, with the same sort of infrastructure. VMware ESXi 5.0.x, Server 2003R2 and 2008R2, VSS errors abound, and the same response: configure to use VSS, but contact Microsoft when there are problems. To this day, I can't think of a single time that the Tech support has helped me more than my own Googling for support of 2012, when they would actually call me during business hours and not close my ticket without even speaking to me. Support has been absolutely abysmal. I'm looking forward to the next release of 2012 R2 or SP2, whichever it is. Hopefully it will be leaps and bounds better than the original 2012 release, and I won't have to call the dreaded support line.

Login to vote
LilManTait's picture

Its now July 25th and still no word on when the new release - a lot of customers are frustrated with Symantec and are moving to other vendors (both for storage and security).

Login to vote
Drew Meyer's picture

Check the newest blog for the service pack release.

Director of Marketing, NetBackup


Login to vote