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Need Help Troubleshooting Enterprise Vault Event 8390 Errors?

Created: 29 Apr 2013 • Updated: 29 May 2014 • 1 comment
Robert Mencini's picture
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Have you encountered Event 8390 in the Enterprise Vault (EV) Event Viewer?

Event 8390 can occur in EV for numerous reasons with many accompanying event IDs.  Before you create a support case with Symantec, the solution you seek may have already been documented.

We have created a digest that illustrates some of the frequently encountered occurances. The article contains links to 14 Tech Notes, which document detailed information on diagnosis along with the applicable solutions.

Please see www.symantec.com/docs/HOWTO83884

Good Luck!

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Mohawk Marvin's picture

On that tech note it lists:

  • Name Directory Machine Cannot be Blank

And then at the end it states:

Match the unique error message displayed in the second sentence of the description to the article in the table below.

However the table following does not contain anything related to 

  • Name Directory Machine Cannot be Blank
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