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Netbackup Error When Using UNC Path in Storage Unit in absolute Pathname

Created: 03 Apr 2013 • Updated: 03 Apr 2013
inn_kam's picture
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 Hi 

One of our customer wants to give UNC Path in storage Unit in Netbackup,in absolute path name as shown in below screen shot.

So after giving the UNC path for eg \\<server name>\<Folder name>  , when we ran the policy we got error as follows

Error reading Volume information.STS API failed. 
Status 2060013
no more entries.

 
So we contact Symantec Engineer , He resolved this case by going on to Media Server and  give admin credentials to two services, 
  • NetBackup Client Service
  • NetBackup Remote Manager and Monitor Service

 

 

He also share a TECH Note with us which i will also share in this forum , which ver helpful for Symantec Netbackup Users

http://www.symantec.com/business/support/index?page=content&id=TECH130506&actp=search&viewlocale=en_US