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Partners Community Blog

New SymAccounts Created for Enterprise Support Customers

Created: 28 Sep 2012 • 2 comments
jennifer_penney's picture
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Partners,

If you have an existing customer who previously purchased support for one of Symantec's products, or had interacted with Symantec Enterprise Support Services (ESS) they most likely received an email from Symantec saying that an online self-service account—or SymAccount—had been created for them.  Please know that this was a valid email and  part of the upgrade to Symantec's tech support experience. Symantec  created these new accounts as part of the migration effort to the new platform.
 
If you have questions about the upgrade, please visit PartnerNet, where you can access the latest information.  You can direct your customers to Support Online where they can access demos, frequently asked questions and other resources.
 

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Surendrakumar97's picture

What is the eligibility to participate in partner programme ?

 

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Eileen's picture

For more information on Symantec's partner programs, please visit:  www.symantec.com/partners.

 

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