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Not able to expire/suspend the media (requested media id is in use, cannot process request)

Created: 04 Jul 2011
Zahid.Haseeb's picture
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Environment
Netbackup Server = 7.1
OS = Win2008 SP2
 
I am not able to duplicate the backup images to a particular Media Cartridge but able to duplicate the backup images to other Media Cartridge's. The Media ID on which I am getting failed to duplicate the backup images has the below Activity Monitor result and also the result of suspend and expire fails
 
Note: The Media ID which is failed to suspend/expired is not in use  OR not in the Tape Drive
 
 
Activity Monitor
7/4/2011 5:31:25 PM - begin Duplicate
7/4/2011 5:31:26 PM - requesting resource veritas-server-hcart-robot-tld-0
7/4/2011 5:31:26 PM - requesting resource 2007L4
7/4/2011 5:31:26 PM - reserving resource 2007L4
7/4/2011 5:31:26 PM - awaiting resource veritas-server-hcart-robot-tld-0 Reason: Media is in use, Media Server: veritas-server, 
Robot Number: 0, Robot Type: TLD, Media ID: N/A, Drive Name: N/A, 
Volume Pool: DR-CatalogBackup, Storage Unit: veritas-server-hcart-robot-tld-0, Drive Scan Host: N/A
 
 
Suspend Failed
C:\Program Files\Veritas\NetBackup\bin\admincmd>bpmedia.exe -suspend -m 2013L4
requested media id is in use, cannot process request
 
 
Expire Failed
C:\Program Files\Veritas\NetBackup\bin\admincmd>bpexpdate.exe -force -d 0 -m 2013L4
requested media id is in use, cannot process request
 
 
Quick Resolution
1.)      Program Files\Veritas\NetBackup\bin\admincmd>nbrbutil -dump > C:\Tape-Cart-Info
 
In the Tape-Cart-Info file you will find the allocationKey=23205 with the respective media ID mediaId=2013L4 under the MDS allocations in EMM section. Use allocationKey and media ID in the below command.
 
         C:\Program Files\Veritas\NetBackup\bin\admincmd>nbrbutil -releaseMDS MediaID
 
2.)    Program Files\Veritas\NetBackup\bin\admincmd>nbrbutil -release23205 2013L4
 
 
Now you will be successful in using the bpexpdate command OR doing duplicate
 
 
Symantec Problem Resolution
http://www.symantec.com/business/support/index?page=content&id=TECH47774
 
 
Other Helpful Link
http://www.symantec.com/business/support/index?page=content&id=HOWTO43779
 
 
Although the above problem resolution link/TN has a comprehensive material but I took time to understand so I described a quick resolution too. I hope the above quick resolution will help