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Office 2010 Service Pack 2 and Enterprise Vault

Created: 26 Jul 2013 • Updated: 29 May 2014
Rob.Wilcox's picture
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A couple of days ago Microsoft announced the general availability of Office 2010 Service Pack 2.  There are quite a few articles on the internet about it, such as this one from There are also a huge number of downloads available, for individual components of Office, and other things like SharePoint Designer.

The main two, in my mind are:

32 Bit full installer

64 Bit full installer

The release of the service pack is some 2 years after Service Pack 1, and as you can imagine contains a huge list of fixes, and is a big download too (730 Mb for the 64 bit file, and 630 Mb for the 32 bit file).  Installation for me seemed to zoom along at first, and I thought it was only going to take 2 minutes to install the whole update.  But alas, no, it seemed to stop for a long time at about 95%.

Overall I think it took about 10 minutes to install the update - and it required a reboot on my Windows 7 machine.

I've not looked in detail through the updates, what I was interested in of course is whether or not it works with the Enterprise Vault Outlook Add-in, or not.

Now, remember, I am not official Symantec Support - for that you'll have to wait for it to be officially announced, but in my testing just now, I was able to:

- Install the Add-in when Office 2010 SP 2 was installed (ie a fresh install of the add-in on an Office 2010 SP 2 machine)

- Upgrade to Office 2010 SP 2 on a machine that already had the Outlook Add-in installed

- Perform basic tasks like opening archived items, synchronising virtual vault, searching.