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New in the Rewards Catalog: Vouchers for "Symantec Technical Specialist" and "Symantec Certified Specialist" exams.

Earn $100 and 100 Connect Points in Just 1 Hour

Updated: 04 Dec 2009 | 36 comments
LeslieMiller's picture
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We invite you to participate in the Connect Usability Study.

We want to know how you use Connect. The purpose of this study is to obtain general feedback about the Connect site. The results of the research will help Symantec to provide you with an improved customer experience.

We will be conducting remote usability sessions in the form of a 60-minute one-on-one telephone interview, on a date and time of your choice between 7 Dec 09 and 18 Dec 09. All participants will receive $100 and 100 Connect Points in return for their time and feedback.

If that sounds like something you would be interested in, please answer a few quick questions here. Please note that all your information will be kept private and secure.

Comments

arikar's picture
03
Dec
2009
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Hi

I would like to participate but it seems only to be for US users.
any possibility to give other countries the option to participate?

Ajit Jha's picture
03
Dec
2009
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I would definetily

I would definetily participate in it.

Good Job

Regards'

Ajit Jha

Technical Consultant

STS

CraigV's picture
03
Dec
2009
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Hi, Is this for US or

Hi,

Is this for US or all? Obviously not the $$$s though...tried to participate during the week and stopped short after answering the queries.

Thanks!

If you find this is a solution, please mark it as such.

Vikram Kumar-SAV to SEP's picture
04
Dec
2009
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 Ya in the Drop down only US

 Ya in the Drop down only US cities are listed so..kinda confusing..

LeslieMiller's picture
04
Dec
2009
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Hi All-- Just touched base

Hi All--

Just touched base with the Usability Study team. They mentioned that this is available for anyone who speaks English. (There will be a telephone interview portion, and those conducting the interviews will be speaking English.)  If you live outside the U.S. and want to participate, no problem. --As long as you can speak and understand English. (Which, if you're reading this, shouldn't be a problem.)

Vikram Kumar-SAV to SEP's picture
04
Dec
2009
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 LOL...So I guess I should be

 LOL...So I guess I should be expecting a call...

Fatih Teke's picture
06
Dec
2009
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thats good

I will join too :)
Thanks

 Everything works better when everything works together.

Frank019's picture
06
Dec
2009
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When does the call start, I'm

When does the call start, I'm a really busy period right now but I would like to participate.

EDIT:
Sorry don't mind my question just saw the period and I won't be able to participate

Davinci_uk's picture
07
Dec
2009
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Hi,I would be interestedHow

Hi,

I am interested in helping.

How about the eqivalent in points if we are outside the US (we could then reedm the amazon vouchers for our region then) or if its paypal or eqivalent no problem :-)

Please Pm me for good time to call - wednesday would be a good day.

Where do we send you our number?

Rajesh Kumar-SEP's picture
07
Dec
2009
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Hi, i would definetily

Hi,

i would definetily participate and give feedback.

Rajesh.
Antivirus administrator.

 

Davinci_uk's picture
10
Dec
2009
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Not received a call yet, but

Not received a call yet, but ready and waiting...

WiseUser's picture
12
Dec
2009
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I took the call yesterday ,

I took the call yesterday , Any idea when i will be getting the rewards of 100$ and 100 points ..

Pls Suggest ..

Wiseuser
Altiris Certified Professional

Davinci_uk's picture
14
Dec
2009
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Guess they dont want me

Guess they dont want me :-(

Not received a call yet (fingers crossed)....

LeslieMiller's picture
14
Dec
2009
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Did you fill out the form at

Did you fill out the form at the link above? That is the required first step. The team that is runing this study is actually a third-party (for unbiased results) so that is how they will get your information.

Fatih Teke's picture
14
Dec
2009
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Congratulations WiseUser

you took to call but we didn't yet :)

 Everything works better when everything works together.

CraigV's picture
14
Dec
2009
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I got a call last week

I got a call last week THursday which I didn't take as it was 10:45PM my local time in South Africa...Any way they can email us to work out a time? Morning in the US means late afternoon here in SA which is a lot better than waking up... =)

Laters!

If you find this is a solution, please mark it as such.

Vikram Kumar-SAV to SEP's picture
14
Dec
2009
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 4 days left haven't received

 4 days left haven't received a call yet..Craig you are worried about morning and afternoon...morning in US mean night in India...

KSchroeder's picture
14
Dec
2009
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I took the survey...

...but so far no points or $$$...

Leslie any indication from the vendor when we can expect the returns?

Thanks,
Kyle
Symantec Trusted Advisor

For Forum threads, please click "Mark as Solution" if answered.
For all content, please give a thumbs up if you agree with or support the post.

LeslieMiller's picture
14
Dec
2009
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We'll probably have to wait

We'll probably have to wait until all of the interviews are complete, and then award everything at the same time. The third-party will likely send us the list of participants after that.

Thanks,

Leslie

WiseUser's picture
14
Dec
2009
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Hi LeslieMiller, Thank you

Hi LeslieMiller, Thank you for the info  .

Cheers
Wiseuser

Wiseuser
Altiris Certified Professional

WiseUser's picture
17
Dec
2009
1 Vote +1
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Just got an email from the

Just got an email from the third party asking for address and email id for sending the award

Wiseuser
Altiris Certified Professional

MBHarmon's picture
22
Dec
2009
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Bummer, I took the phone call

Bummer, I took the phone call on the 11th, but still haven't heard anything about rewards.  I guess I'll just hang out a little bit longer I'm betting the Holidays are probably holding it up.

- Matt

MBHarmon's picture
22
Dec
2009
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About 10 minutes after

About 10 minutes after posting this they e-mailed me.  oh well.

- Matt

KSchroeder's picture
22
Dec
2009
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I received an email from Amy

I received an email from Amy today asking me about where to send my "honorarium".

Thanks,
Kyle
Symantec Trusted Advisor

For Forum threads, please click "Mark as Solution" if answered.
For all content, please give a thumbs up if you agree with or support the post.

CraigV's picture
17
Dec
2009
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Hi Vikram, Same

Hi Vikram,

Same here...morning in the US (say 8AM) tends to be around 4PM in South Africa. Except when they call us at 10:45PM at night SA time.
No word since then, but not too fussed either way...

Laters!

If you find this is a solution, please mark it as such.

Fatih Teke's picture
17
Dec
2009
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same

For Turkey same too. but i do not shutdown my cell phone. I donot miss this call :)

 Everything works better when everything works together.

Luiz Faro's picture
22
Dec
2009
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Sad...

Sad Symantec employes don't qualify...
Enjoy, guys !

Fatih Teke's picture
23
Dec
2009
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any call?

I didn't take call yet :(

 Everything works better when everything works together.

MBHarmon's picture
12
Jan
2010
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Points?

Did anyone who did this ever get their points either?

- Matt

LeslieMiller's picture
12
Jan
2010
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Matt, I awarded points to

Matt,

I awarded points to those that I received on a list from the team who conducted the survey. However, your name wasn't on that list. Which makes me believe that I'll receive a second one. I've sent an email to the person coordinating the effort to get more information. Sorry for the delay.

Leslie

Fatih Teke's picture
12
Jan
2010
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I didn't take call either

:( maybe another time :)

Regards.
Fatih

 Everything works better when everything works together.

riva11's picture
13
Jan
2010
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No phone call for my side...

No phone call for my side...

wuzfuzzy's picture
13
Jan
2010
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Points awarded but no "honorarium"

Just update for everyone.  I got the reward points.  Has anybody recieved  the "honorarium"?  Not me :(

Lee Wilburn
Suzlon Wind Energy
If your question has been resolved, please click "Mark as Solution"! Thank you. Hope it helps!

WiseUser's picture
18
Jan
2010
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 I did not get the points or

 I did not get the points or the $$ either  .. any one got the points or the $$ ?

Wiseuser
Altiris Certified Professional

WiseUser's picture
21
Jan
2010
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I got the points today , hope

I got the points today , hope i will receive the $ soon ..

Wiseuser
Altiris Certified Professional

wuzfuzzy's picture
25
Jan
2010
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"honorarium" !!!

I got my "honorarium" last week!  Hope everyone else gets thiers soon.

Lee Wilburn
Suzlon Wind Energy
If your question has been resolved, please click "Mark as Solution"! Thank you. Hope it helps!