Prepare yourself for the Symantec Licensing Portal
Hello fellow Altiris users...
In the last few weeks, Symantec has retired (well, mostly...more on that later) the old Altiris Licensing Portal we all know and (sometimes) loved. Now you must download your licenses through the Symantec Licensing Portal. Maybe I'm just not that sharp, but I had a heck of a time trying to download my Altiris licenses recently. So a bit of an FYI, after sending a frustrated email to support, I received the following response:
When logged into the license portal select the "License Management" tab from the home page in the license portal. Scroll down to where it says "Search Your License Catalog". Click on the link where it says "Advanced Search". Then scroll down and select the correct customer number from the list. This will list all available licenses. Click "View Details" to view the license information and on the click the button that says "Combine Licenses". You will be given two options. I recommend to select "Combine All".
Well after I did this, I did finally get to the right page, and what do I find when I click on the Combine Licenses link, I arrived at a page which IE shows as coming from the good old http://lindon.extranet.altiris.com/lmp! Here I was finally able to get to the old style combine licenses interface (with some new tweaks, such as listing all the purchases my company has made globally on one screen). So, if your AUP is coming up, be sure to familiarize yourself with the new Licensing site as it may take a bit of getting used to!