Video Screencast Help
Search Video Help Close Back
to help
New in the Rewards Catalog: Vouchers for "Symantec Technical Specialist" and "Symantec Certified Specialist" exams.

Problem installing the FSA Agent

Created: 24 Feb 2010
Rob Wilcox's picture
+1 1 Vote
Login to vote
I was installing the EV 2007 FSA agent the other day, on a regular file server.  The installation was going fine until I hit the part where it was "starting services".  That seemed to take an age, then fail.
 
On looking at the event log, I saw things like this :-
 
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7003
Description:
The EvFilter service depends on the following nonexistent service: FltMgr
 
How could that be?
 
After a bit of digging, I discovered I was installing to Windows 2003 RTM, and the pre-requisite is Windows 2003 SP 1.
 
More information in this article :