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PST Migration with Enterprise Vault 10.0.4

Created: 09 Aug 2013 • 5 comments
Alex Brown's picture
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PST files are a bit of a paradox- they’re equally great and painful. End-users love them because they are in total control of how and where they save their valuable messages for easy access later. IT departments hate them due to their unstable nature (especially when they grow into the multiple GB territory) and their ability to consume vast quantities of File Server resources.

This is an age old problem and one that Symantec Enterprise Vault has been helping resolve for many years. It is better for everyone if end-users make use of a centralized, managed archive for their long term message retention needs and allow IT departments to remove the need for PST files, which helps free up the disk, backup and support desk overhead associated with PST usage. End-users are happy, and IT departments are happy. How often can you say that?

At Symantec, we recognize that PST eradication is difficult. To try and make this process as easy as possible, we have made a number of enhancements in our recent Enterprise Vault 10.0.4 release to help make PST eradication less of a “pipedream” and more of a reality.

It is now easier for Enterprise Vault to:

  • Find computers that contain PST files on your network.
  • Locate PST files ready to migrate and then remove them.
  • Allow end-users to tell IT departments where their PST files are.
  • Allow end-users to see how their PST migration is progressing.
  • Send "migration status" email communication to end-users
  • Control which PST files get migrated and when.
  • Prioritize the migration of PST files.

If PST migration is a headache you’re wrestling with, then check out details of the Enterprise Vault 10.0.4 release-

Documentation:
http://www.symantec.com/docs/DOC6282

Feature Briefings:
http://www.symantec.com/docs/DOC5619

Also, don’t forget to download the new PST migration whitepaper which offers guidance and tips on performing PST migrations: http://www.symantec.com/docs/DOC6625

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ChrisATS's picture

I read Doc 6622 regarding the PST migration enhancements and really like that the users can take control of the migration process.  However, I have questions.  My company retention policy is 1 year.  Vault is retiring expired emails as it should but will it retire email imported from a PST file automatically according to the 1 year retention currently in place?  I know that users have a significant amount of email that is older than 1 year in PST files and if I enable this I would like to the vault server to go ahead and remove this email but I want to be clear about this with our users.  

Basically, I just need to know about how old email in these PST files are handled according to retention category?

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ThiloSchweizer's picture

Hello Chris,

It depends on the archive policy of your system. What do you use ? by modify date or by archived date ?

If you are using the the archived date policy the retetion period will start with the migration date of the pst file.

best regards

Thilo Schweizer

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ChrisATS's picture

It's modified date.  So email will be expired immediately if older than one year?  The users are going to lose there mind if they start migrating PST files containing old email only to see that the system retires the entire thing based on retention.  

Appreciate the guidance.

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ThiloSchweizer's picture

Hello Chris,

I didn´t do the test, but I expect. the system will migrate the items in the archive and will delete the expired items after the next archive task run.

best regards

Thilo Schweizer

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sherylmacali@outlook.com's picture

The items will be saved in the archieve but what about the capacity and the what is the validity of the items saved in it.

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