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Quick Way To Disable Rules

Created: 26 Jun 2009 • Updated: 26 Jun 2009
mccarthy.cw's picture
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I am running into problems with the knowledge base due to a validation rule.  Instead of going through the console to disable all the validation rules I created the query below:

update wu_custom_instance
set status = 'i'
where custom_processor_id = 600

This will also work on other rules

Notification Rules - 100
Routing Rules - 200
Tasks - 300
Email Inbox Filters - 400
Incident Rules - 500
Validation Rules - 600
Automation Rules - 700

After running the query you must go to at least one validation rule (or other object you chose), set it to active and save it, then set it back to inactive and save it.
Now all the objects that you chose will be inactive.