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SEP 11.0.X Unable to apply the SEP server patch on this computer

Created: 02 Feb 2010 | 2 comments
sezam's picture
+1 1 Vote
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If during applying the "31 December" patch you get an error "Unable to apply the SEP server patch on this computer".

To solve this issue You need.

1. Stop Symantec Endpoint Protection Manager servcie.
2. Go to "%PROGRAMFILES%\Symantec\Symantec Endpoint Protection Manager\tomcat\webapps\scm\WEB-INF\lib".
3. Delete scm-server.jar
4. Rename scm-server.jar.disabled into scm-server.jar.
5. Start Symantec Endpoint Protection Manager service.
6. Run SEPServerPatch-v6.01.exe again

Now patch schould apply without problems.

Comments

ravage632's picture
26
Apr
2010
0 Votes 0
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An unexpected exception has occured...

Please need help...Upon following the above procedure and executed SEP ServerPatch-v6.01. Still unable to update and having this error message on the View Servers (An unexpected Exception Has Occured). Thank you very much.

wawanryn's picture
16
Jun
2010
0 Votes 0
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I did not find scm-server.jar.disabled

Where is the file come from? I did not find scm-server.jar.disabled in that directory.