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Security Community Blog

SEP Quarantine Part 2

Created: 22 Sep 2009 • Updated: 28 Sep 2009
snekul's picture
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Sometimes besides just having a large quarantine as far as MB is concerned, sometimes you also end up with a large quarantine as far as the number of files is concerned.  I found this on a computer where the user was complaining of slow speeds.  In this case, they were repeatedly visiting a website that was infected with malware and the quarantine grew huge as a result.  57,996 objects in the Quarantine folder! I simply deleted everything in this folder and all was well again.  I'm not sure if the slow speeds were a result of the Symantec's handling of the large quarantine or because it kept finding this stuff on the system.

SEP_Crazy_Quarantine.png

As a side tip, on machines that have been running for a while and may be filled with junk, CCleaner is a free utility that works quite well to clean up such machines.  I ran CCleaner against the machine and also against the primary user's profile and then defragged the hard drive.  The machine was much more responsive after this work.