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SharePoint Backup using NetBackup SharePoint Agent fails with status 2.

Created: 21 Jan 2013 • 1 comment
Gaurav Kaushal's picture
+2 2 Votes
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SharePoint Backup using NetBackup SharePoint Agent fails with status 2.

The SharePoint backup fails with status 2 mainly because of configuration issues. There is a checklist that we should adhere to while doing a SharePoint backup.

1. The NetBackup cilent service is being started by a domain account

2. The account running backup should have the following privileges.
-  ”Replace a process level token”
-  ”Debug programs”
-  ”Log on as a Service”
-  ”Allow to logon Locally”

These are set via (administrator tools – Local security policy – Local policies – User rights assignment)
This needs to be done for all servers in the SharePoint farm, including SQL back end.

3. The account should be Local administrator rights on all servers in the SharePoint farm.

4. .Net Framework 3.5 at minimum for SharePoint 2010 and  .Net Framework 2.0 for SharePoint 2007.

5. The client in the policy should be the one running Central Admin Service in the SharePoint Farm.

6. In the host properties of master server, go to windows clients->SharePoint and add the SharePoint Farm Admin account there.
This account is used to launch SPSWrapper.exe process which talks to SharePoint.

7. If you are running windows server 2008, UAC (User Access Control) should be disabled.

8. In Internet Explorer options disable “Check for Publisher Certificate Revocation” and “Check for Server Certificate Revocation”.

You can also refer to the following tech note by Symantec.

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igel2805's picture


Did you uncheck the Internet Explorer Option under the Service Account for Backup?

If you use more than one Server, you have to uncheck it on all relevant machines...

Please check if in all Service Applications the Farm-Admin Group is configured, if not please add the Service Account for Backup too.

BR Martin

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