Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.
Design@Symantec

Site Search Enhancements Improve Utility

Created: 11 Feb 2011 • Updated: 03 Jun 2014
Reshma Kumar's picture
0 0 Votes
Login to vote

Search is a popular feature on many sites. This is not surprising given the onslaught of search engines like Google, Bing, Yahoo, and others. As a result, users have learned to search to find information they are seeking and this is no less the case on websites where search remains a common means of navigation.

While our site search has improved over the years, we have heard from our users on areas for improvement and are taking steps to achieve this.

search-suggest.jpgWe currently have a query suggestion capability where query terms are auto-suggested in a drop-down menu when a user starts typing into the search box and provides suggestions that complete the user's search query.

Additionally, we have recently added a popularity filtering feature. This is where links that were popular in similar searches are automatically up-leveled. The search engine uses the most popular search results of users to determine the top results that list for a query.

These changes enhance our search user experience to make it easy, useful, and intuitive.

Stay tuned for more improvements in our site search capabilities.

search-results.jpg

Blog Entry Filed Under: