Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.
Endpoint Management Community Blog

SMP 7.1 SP2 Update Distribution Point timed out

Created: 28 Aug 2013
petr_sanda's picture
+1 1 Vote
Login to vote

Hi everyone,

I've recently fixed a simple problem and I would like to share it with you.

We have one huge package on the notification server which recently started to time out before update distribution points finished.

The solution is simple!

You need to increase the http timeout, which is by default set to 10 minutes.

Locate C:\Program Files\Altiris\Notification Server\Web\web.config and find a line which contains "httpRuntime executionTimeout". Change the value from 600 (in seconds) to something larger like 900.

Restart the Symantec and IIS services or just simply reboot and voila :)

This worked for me.