Upgrading… For System Administrators, this can be a painful idea. What are the new hardware requirements? Where do I get the software? What is the correct process for my environment’s upgrade? So much has to be planned for with minimal downtime in mind.
Symantec has a great one-stop shop for tools and services supporting NetBackup upgrades and troubleshooting, the SORT Web Portal (https://sort.symantec.com/netbackup). SORT stands for Symantec Operations Readiness Tools and simplifies some of the most time-consuming administrator tasks. It helps you identify risks in your datacenters and improve operational efficiency, enabling you to manage the complexity associated with datacenter architectures and scale.
For NetBackup upgrades, there are data collection tools that point out common issues, identify installation and upgrade requirements, track product licenses, and gather data for support troubleshooting. You can use it to sign up for notifications of new HotFix/EEB releases or NetBackup Future Platform and Feature Plans. You can also customize your own My SORT page with your connect login.
Next time you’re on the go, try downloading the SORT mobile app for iPhone/iPad and review NetBackup documentation or error code lookups.