Supported Models in Dell Client Manager
The number of systems supported by the latest version of Dell Client Manager is extremely limited. I noticed when using the OpenManage console that the list of supported model types is only about 43.
The guide says: "Management capabilities for certain older models as well as Dell Inspiron notebooks and Dimension desktops are limited to discovery only."
The only reason I ask is that the older version of OpenManage worked with most of the systems in our environment and I'm surprised that the capabilities of the tool are now so limited.
Does this mean that we can only do tasks like BIOS updates and alert notifications for supported systems? Are there plans to include legacy systems as well? Is there a way to manually extend the system list to other version?
Great questions, Mauricem.
Currently, Dell OpenManage does not support the Inspiron and Dimension line of products. The Altiris Dell Client Manager product is based on Dell's OpenManage platform which means that we do not support these models as well.
The good news is that we are currently working with the Dell Product Group to define how to support these unsupported models, but for now we are limited to the discovery of the unsupported models in the current release.
Customers can expect to see many favorable changes with our Dell integration in the near future and this is due in part to the recent expanded partnership between Altiris and Dell. For more information pertaining to this agreement, please check this link.