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Symantec Connect Goes Mobile

Created: 14 Mar 2012 • Updated: 29 Mar 2012 • 28 comments
LeslieMiller's picture
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Introducing  Symantec Connect for Your Mobile Device

Symantec Connect users have been requesting better mobile accessibility to Connect, and we’re excited to announce that we’ve recently launched the Connect mobile site. This site has been designed to allow users worldwide to access all of the great content on Connect when they are away from their computer!

Users can browse forums, blogs and articles; view videos; and search for specific topics. In addition, users can participate on Connect by making comments on content, uploading their own blog entry, idea, or forum discussion topic--all from a simplified and streamlined interface.

You can experience Connect mobile for yourself simply by accessing Symantec Connect from your mobile device. Connect automatically identifies the device you’re using and serves you the mobile site.  The mobile site developers worked tirelessly to ensure the best browsing experience possible.

Additional Resources

FAQ: You can see a list of frequently asked questions about Connect mobile here.

Screencast: This short video explains the navigation approach of Connect mobile.

We'd love to hear your thoughts about Symantec Connect mobile.

Comments 28 CommentsJump to latest comment

Rob.Wilcox's picture

It looks YUMMY on my iPad, and I've been waiting suchhhhh a long time for this.

My smile is enormous.

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patriot3w's picture

Thats great, if have an app will be more good.

But at my location, its very slow over 3G.

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Christopher Sorel's picture

good app but had to restart Iphone 5.1 twice as it was crashing at first

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KSchroeder's picture

Leslie,

First off, thanks to Kevin M. all the developers that made this possible!  A few nits to pick after using the site for a while from my Android 2.2 phone:

  • Maybe it is just an issue with the Swype (v2.9.51) keyboard, but double-tapping words in text boxes (for example, the "post new comment") doesn't work to allow you to select another word.  I've run into this before on other mobile-enabled sites, but not sure of the cause (or a work-around).
  • I tried to redeem some of my points, but the "redeem now" links aren't present in the Rewards catalog; I had to break out into the main non-mobile site to find them.  Not a huge dealbreaker by any means, but it would be nice to be able to redeem points directly in the Mobile site.

I'll post back as I explore more and find more little things.

Thanks,
Kyle
Symantec Trusted Advisor

For Forum threads, please click "Mark as Solution" if answered.
For all content, please give a thumbs up if you agree with or support the post.

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LeslieMiller's picture

Thanks Kyle.

The Rewards redemption was out of scope for this first version. I'll add your suggestion to "wish list"  for the next release.

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Drew_Miller's picture

I'm actually glad that it's a mobile site as opposed to an App, much easier to access across types of devices!  I'm excited to see future versions of the site as more time is applied to it.  Connect is an integral part of my day to day function, so to be able to check it whenever I'm able is great!

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JesusWept3's picture

i've been using it quite a bit, but i keep switching back to the main desktop page instead
the biggest issue i have is that it shows the most recently submitted threads, as opposed to the ones with recent activity, also it'd be nice if it could notify you of messages, instead of having to go the account page

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Kevin's picture

I've heard about the issue with the sort order.

I'll make sure a bug is submitted for it.

Kevin

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Jibs's picture

or do I have to go from the browser (iPhone 4s)

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riva11's picture

"You can experience Connect mobile for yourself simply by accessing Symantec Connect from your mobile device. Connect automatically identifies the device you’re using and serves you the mobile site."

Just open Symantec Connect from your browser and you will see the mobile site.

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AndrewB's picture

oh man this is dangerous! i'm going to be on connect even MORE often now!

Andy Becker | Authorized Symantec Consultant | Trace3 | Symantec National Partner | www.trace3.com

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Marianne's picture

Kevin, thanks for taking notice of the 'sort' issue.

I received no response to my post in the Connect forum: https://www-secure.symantec.com/connect/forums/con... , so I posted it as Idea: https://www-secure.symantec.com/connect/ideas/conn...

 

 

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

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scadarick's picture

i have been using both norton connect and norton utilities on my droid bionic. i hasve not seen and reral bad issues, a c rassh sometimes, but nothing major. looking for to much more from you guyus.

i dont know where to report this buty i use the addon for firefox and a fedw other browsers "the norton volnerability protection addon for firefox 12, now  that firefox beta 13 is out the addon no longer works, and i really would like to keep this addon uptodate...its a valuable tool when going on the web..so pass it on to the right people that an update is needed to keep up with firefox. for mac users, this browser is widely used.i run several windows and macs on my home network.

 

thanks guys,

richard parker

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OnlineMaster's picture

I cannot login to www.symantec.com/connect

How can i do?

phone : 82-2-3445-8114

web site : http://www.junic.co.kr

KangNam-gu, Seoul, Korea

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Rob.Wilcox's picture

How did you post here then?  As you must have signed in...

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deepak.vasudevan's picture

Glad that connect goes to mobile. I would suggest bringing some short of text message interaction to avoid those costly data charges (similar to yahoo messenger)

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amruta_bisain's picture

Its a great experience to have it on mobile.. please add it to app store ...

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John_Optimus's picture

No support for BB? I'm trying to look for Symantec Connect in BB App world.. NO link :(

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riva11's picture

The link is the same for all mobile browsers: www.symantec.com/connect.

I think that Symantec Connect is coded in HTML5 so runs in all mobile browsers (iOS, Android and BlackBerry).

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AndrewB's picture

I submitted this idea about the mobile site and would appreciate the community's feedback. https://www-secure.symantec.com/connect/ideas/mobi...

Andy Becker | Authorized Symantec Consultant | Trace3 | Symantec National Partner | www.trace3.com

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CraigV's picture

...I've honestly given up! Got the Blackberry Bold 9900 and can't log onto the site at all...is this a BB compatibility issue?

Will have to wait till I get a tab...maybe that will take care of it so I don't have to boot up my laptop at home etc.

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

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pete_4u2002's picture

It cannot login with BB, it shows 403 error.

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resendesw's picture

Any way to add support for Atomic Web Browser.  It shows up as the full website.  Safari works fine.

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LeslieMiller's picture

Interesting. We tested with the Atomic Lite browser and the mobile site appears. You can send me a PM with more details of your device, etc. and we can see if we can determine the problem.

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Marianne's picture

I am using Connect Mobile on my 2-year old BB Bold 9700, OS 6.0.

WORKS GREAT! Feeding my addiction... cheeky

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

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pete_4u2002's picture

ahh,, might be not compatible with BB OS 5.0 :-(

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SK's picture

Username & password fields are not active on my Symbian device.  :-(

Connect Etiquette: "Mark as Solution" those posts which resolve your problem, and give a thumbs up to useful comments, articles and downloads.

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