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Symantec DLO 7.5 SP1 With Microsoft Outlook 2010 SP2 and Windows 8.1

Created: 17 Oct 2013 • 2 comments
Santhosh_Bhanda's picture
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Symantec Desktop Laptop Option 7.5 SP1 extends support to Microsoft Outlook 2010 SP2 and Windows 8.1

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Benji's picture

Hi,

We're running Windows 8.1 and DLO 7.5 SP1 and DLO crashes, DLO crashes with a ntdll.dll error and the DeDupe Engine logs numerours errors.

Hash not found
Access is denied
File encoder is not initialized
Out of Memory

This happens on two seperate computers.

Ben

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Santhosh_Bhanda's picture

Hi,

Can you please raise this Query in Backup Exec Discussion forum(Link: https://www-secure.symantec.com/connect/backup-and-recovery/forums/desktop-laptop-option ), as this is the place where we get product updates.
When you get the solution post the same thing as an update in the blog.

PS: Click here to see the solution thread: https://www-secure.symantec.com/connect/forums/dlo-75sp1-windows81-issue

Thanks,
Santosh
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