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Symantec Encryption Product Updates

Created: 17 Sep 2013 • Updated: 25 Sep 2013 • 13 comments
Kelvin_Kwan's picture
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Symantec Encryption Releases 3.3.1/10.3.1
In this release, we support Windows 8, increase our Linux platform support, and as always improve security whenever appropriate.  Here’s a summary of what’s new:

  • Support Windows 8 Pro and Enterprise editions 32- and 64-bit versions, for Symantec Drive Encryption both BIOS and UEFI systems (only 64-bit for UEFI), Desktop Email Encryption, File Share Encryption, and Encryption Desktop utilities (PGP Virtual Disk, ZIP, and Shredder)
  • Desktop Email Encryption compatibility with Microsoft Outlook 2013, both 32- and 64-bit versions
  • Desktop Email Encryption compatibility with Microsoft Office 365 Cloud Server when using a supported email client
  • Mac OS X 10.8.3 and 10.8.4 support for Symantec Drive Encryption and Symantec Desktop Email Encryption
  • Symantec Drive Encryption support for Linux.  This now includes Red Hat Enterprise 5.9, 6.3, and 6.4 (32- and 64-bit).  Ubuntu 12.04 LTS (32- and 64-bit) is supported as well.

We realize we are somewhat late with Windows 8 support, but we will only release a product based on quality vs. a timeline.  As part of the quality assurance, we thoroughly tested this latest release both internally at Symantec and via our Beta program.  The public Beta consisted of a broad range of customers.  Many of these customers are large with complex environments spanning various verticals from education, health care, financial services, and even government agencies.

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DannyPG's picture

Can you tell me where the "Symantec Encryption Desktop 10.3.1 Recovery Image" for this new version can be downloaded from?

I found 10.3.0, but where is 10.3.1 ?

Thanx

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Kelvin_Kwan's picture

 

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DannyPG's picture

Actually, the one for Windows is TECH210465

 

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patrickwest's picture

This post says windows 8 is now supported.
Product purchase page still says it is not

Http://buy.symantec.com/estore/categoryDetailPage/...

I have a windows 7 netbook I am thinking of moving to win8. Debating just getting a win8 tablet. If I do either I will want whole disk/ full disk encryption

Sidebar, I've been told to avoid ssd disks when using whole disk encryption, correct or not?

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atyoung's picture

Whole Disk Encryption works just fine on SSD drives. It's well supported, just make sure it's not a self encrypting drive, or disable that feature if it is.

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volkmar hable's picture

when are you going to finally make an upgrade to Mac iOS 10.9 ??????

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Russel's picture

Hello Volkmar,

It is supported with the latest version : 10.3.1 MP1

http://www.symantec.com/business/support/index?pag...

 

Mac OS X 10.9 - Mavericks

10.3.1 MP1

CAUTION: Do not attempt to install any version of Symantec Encryption Desktop prior to 10.3.1 MP1 on Mavericks, as this is unsupported and may cause a system to become unbootable as well as other unexpected behavior.

- Russel Fernandes

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Luis_Bethancourt's picture

OK that is surely what I need, but it seems I can't get the MP1 unless I have purchased a license.  The trialware is the 10.3.1 version (not the MP1) and from the article, It sends me a submit serial page (which I don't have)... 

I want to test it works on my setup before I buy the license, but I can only download the MP1 when I have the serial (license)...

gridlocked. :(

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atyoung's picture

Unfortunately the trials are only the general release versions of the product. We have another general release coming out soon, which will contain the same improvements.

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cetnamys19's picture

Hi

(only 64-bit for UEFI) -  It will only support UEFI system running on 64 bit OS?

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Luis_Bethancourt's picture

How about suuport for Win 8.1 and Office 2013.  I tried the Symantec Dekstop Email Encryption (PGP) trialware on my 64bit OS/Outlook and it didn't work.

LC

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atyoung's picture

Make sure you have secure boot disabled, to call it fully supported in the current release version would be a misnomer, but I have seen customers having it working provided secure boot is disabled.

That said if you have a support contract, submit a case if it isn't working with secure boot disabled so we can get specifics to dev on your environment.

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ankyyy07's picture

I have copied some personal data from my office laptop. while doing that, SEE   removable storage access uyility got copied and all my files got encrypted. now when i open the hard disk and double click on the SEE icon to decryp file, it says that there is some internal error and that i should contact my administrator! Is all my data lost?? Please help me!! I have no idea about this technical stuff. attached the error message for clarity

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error message.docx 214.85 KB
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