Symantec IT Certification: Benefits & ROI for Technical Support
Created: 01 Nov 2012 | Updated: 29 Nov 2012
As a result of training and experience required to become Symantec Certified…
•73% of Tech Support Professionals demonstrate 51-100% improvement in reduced time to resolve support calls.
•70% of Tech Support Professionals demonstrate 51-100% improvement in ability to resolve more complex calls.
Learn more about Symantec Certification at http://go.symantec.com/certification.
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