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Symantec Support KB notice - NS moving to SMP

Created: 29 Nov 2010 • 3 comments
KSchroeder's picture
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Just a quick FYI for everyone...I was browsing the Support KB (SymWise) for Notification Server today and couldn't help but notice the following (wink):

IMPORTANT NOTICE!!

Notification Server (NS) will be renamed to Symantec Management Platform (SMP) on December 03, 2010. Once the change is completed, all items previously categorized as Notification Server (NS) will be found under Symantec Management Platform (SMP).

So, if you're looking for NS support KB articles starting next week, be sure to search with a Product Name of Symantec Management Platform instead of Notification Server.  We all know it is still NS though!  Not clear at this time if that change will also be applied to the Notification Server-labeled areas here on Connect.

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ohzone - CherylPeterson's picture

Hi Kyle,

We've been discussion the best way to make the transition here as well. Name changes can be a pain - just ask Prince, or Symbol, or "the artist formerly know as"... well you get the idea. We'll make it as painless as possible to find the information you're looking for.

Thanks!

Cheryl
 

Endpoint Management,
Endpoint Virtualization
Managing Mobility
Community Manager
www.twitter.com/EMnV_symc
Need Altiris help? IRC chat #Altiris

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KSchroeder's picture

Maybe a "helper" would be a single article left up for the "old" category that would only say "Hey you should search using SMP instead of Notification Server", but that matches all search terms...not sure how that could be done.  Or just prompt to use SMP kind of like it does now...

Thanks,
Kyle
Symantec Trusted Advisor

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ohzone - CherylPeterson's picture

Here's our solution - it may not be pretty but we hope it covers the bases. We made an adjustment to the product tag and you'll now find the product tag formerly known as Altiris Notification Server as Symantec Management Platform (Notification Server).

Cheryl

Endpoint Management,
Endpoint Virtualization
Managing Mobility
Community Manager
www.twitter.com/EMnV_symc
Need Altiris help? IRC chat #Altiris

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