Symantec is previewing the the pilot release of Project Guru at this week’s DEMO 2009 conference in Palm Desert, Calif. Project Guru is a secure, Web-based service that enables tech savvy individuals to provide remote support for friends and family efficiently and effectively. It provides “techies” who are frequently sought after by relatives and friends for PC help with a secure, scalable Web-based environment to provide remote technical support without the need to spend a lot of time on the phone or visiting in person. It enables secure remote desktop connections leveraging the same internally developed technology as Symantec’s remote access offering. Project Guru is complementary to Symantec’s NortonLive (TM) PC help services, which provide consumers who need immediate PC help with a direct, convenient, affordable and simple way to maintain and fix their PCs by calling a NortonLive expert 24/7.
This is the third consecutive year that a Symantec innovation was chosen for the prestigious DEMO conferences. Emerging technologies and new products introduced at DEMO conferences are hand-picked by a select panel of industry influencers. To be chosen for DEMO, technologies and new products must make a significant contribution to the state of the art in their target market, change the dynamics of the marketplace into which they are introduced, and be backed by a management team capable of delivering the product to market. Past innovations from Symantec that have made their debut at DEMO include the pilot releases of Norton Online Family, which is currently in public beta, and the Identity Safe technology available today in our award winning Norton Internet Security and Norton 360 products. If you’re in Palm Desert for the conference, come see us in the DEMO ’09 Pavilion at Station #9!