Thomas Parsons's blog

Symantec goes to great lengths to prevent false positives from occurring. Undoubtedly false positives (FPs) are a concern for all vendors across the antivirus industry. However with as large a user base as Symantec has, we need to set the bar very high.

In quality assurance circles at Symantec it is often stated that clean data (e.g. files from clean software) are to false positives as malicious data are to true positives.