TouchDown

On April 25^th, 2015, Symantec released TouchDown for iOS version 8.0.  This release focuses on improving user experience by simplifying usability, incorporating contemporary features, and increasing usable screen space.  The following are some of the new features you will notice in TouchDown for iOS version 8.0:

• Navigation – The left navigation bar now includes the Calendar, Tasks, and Contacts tabs.  This provides a more natural user experience and increases screen space for additional details.  To switch between views, swipe out from the left side of the screen or tap the left most button on the toolbar.
• Email View – Attachments are shown and can be easily accessed with the Paper Clip button to the right of the subject line.
• Sync – The Sync button has been replaced by the native, “pull down to refresh” feature.
• Server Contacts – By clicking on the “Search” button, results are brought up from the server.

For more information, please see the Announcing TouchDown for iOS 8.0 post.

As our team works to enhance and simplify user experience, we realize that changes from new product releases can cause frustration or support issues.  Each of the changes that we’ve made comes from customer feedback and usability research.  We continue to encourage our customers to offer their feedback, as it is extremely valuable in creating a top-class application.  We are grateful for the feedback that has already been offered on this latest release and will implement in upcoming releases.  We specifically want to address feedback around the following: 

• All Folders View – This will be added in the next update/release.  In the meantime, specific folders contain all of this information.
• Customizable Color Palette – Will be included in an upcoming update.
• Notifications – We honor the notification settings at the device level, to simplify the management of settings to one place.  We will look into adding additional controls within the app going forward.
• Alphanumeric PIN – We have noted the fact that unless a policy to use alphanumeric PIN is in force, the user is not able to access an alphanumeric keyboard.  This is something that we will mitigate shortly.

We value each of our customers and would welcome the opportunity to provid further information.  Please reach out to TouchDown-iOSsupport@symantec.com with additional issues and feedback. 

The Symantec TouchDown Team