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Trend Micro / Symantec Virtualization Fix

Created: 02 Sep 2010 • 1 comment
Palvaran's picture
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Regarding some of the other message threads from SilentCastle (https://www-secure.symantec.com/connect/forums/swv...) and (https://www-secure.symantec.com/connect/articles/v...) mentioning how Trend conflicts with SWV, we have been in contact with Trend and trying to find a fix for our environment as well and their engineers supplied us with the registry fix as well the files to overwrite the default scanning engine. I hope others in the community using Trend can benefit from the performance increases.

  1. Add HKLM\SYSTEM\CurrentControlSet\Services\TmFilter\Parameters" - Add a DWORD value "DisableCtProcCheck" - Set the value to 1
  2. The officescan.ini (on the server) was modified to disable the Trendmicro Unauthorized Change Protection Service.
  3. Remove the 4 identical .sys files in the .msi with the 4 provided in the zip file.

This is a reg file that can be imported into Windows machines to modify Trend Officescan to use less CPU when running in conjunction with Workspace Virtualization, per:

http://esupport.trendmicro.com/pages/High-CPU-usag...

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balachandar_manimala's picture

Hello Palvaran,

Thanks for sharing this.

Could you please clarify the item # 3: Remove the 4 identical .sys files in the .msi with the 4 provided in the zip file.

I am looking for ".MSI" mentioned here. Where do we find this?

Regards,

Balachandar.M

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