Below are the articles for Troubleshoot and Best Practise of Patch Management

What are some helpful KB articles that outline Patch Management 7.1 SP1, SP2 & MP1 setup?
http://www.symantec.com/docs/HOWTO59457

Symantec Software Management 7.1 Best Practices
http://www.symantec.com/docs/HOWTO59040

Altiris™ Patch Management Solution for Windows® 7.1 SP2 from Symantec™ Release Notes
http://www.symantec.com/docs/DOC4815

Altiris™ Patch Management Solution for Windows 7.1 from Symantec™ User Guide
http://www.symantec.com/docs/DOC3505

How do I troubleshoot the Patch Management 7.1 SP1, SP2 & MP1 - PMImport failing to download successfully for Microsoft?
http://www.symantec.com/docs/TECH166778

How to troubleshoot client's failing to return Patch Management 7.1 SP1, SP2 & MP1 Inventories?
http://www.symantec.com/docs/HOWTO60750

What data is needed to troubleshoot a possible rules issue in Patch Management 7.1 SP1 and SP2?
http://www.symantec.com/docs/HOWTO60789

How do I configure Patch Management 7.1 SP1, SP2 and MP 1 for Windows?
http://www.symantec.com/docs/HOWTO56242

What is the process for repairing Patch Management 7.1?
http://www.symantec.com/docs/HOWTO47868

Location of log files
http://www.symantec.com/docs/TECH184481

What is the best practice for troubleshooting Patch Management 7.0 problems?
http://www.symantec.com/docs/TECH127383

Ports and Protocols for Symantec Management Platform 7.0
http://www.symantec.com/docs/DOC1892

Hope it helpfull.

Thanks

Sumit G.