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Endpoint Management Community Blog

Troubleshooting for USB Devices on Your System

Created: 19 Dec 2008 • Updated: 07 Aug 2012 • 7 comments
riva11's picture
+10 10 Votes
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Many helpful tools are portable and every IT admin uses these tools from USB memory key.

Usually USB devices are really easy to install and use on different computers. But sometime problems happen when you insert a USB device and for some unknown reason it isn't recognized or cause a hardware error.

A good way is delete entries generated from this installation and install again. To help to perform this maintenance there is a good tool called USBDeview made by Nirtsoft.

Using this program you can see all USB devices configured on a local or remote computer, and see many information: device name and description, device type, serial number, the date/time that device was added, VendorID, ProductID, and many others.

Also you can perform other maintenance tasks, in addition to report functions, there are basic commands to disconnect or delete USB devices.

USBDeview is released as freeware and the nice feature is a portable application. You have only to run the USBDeview.exe program, and that's it. See the result and check if there is something wrong.

LINK: USBDeview v1.29 - View all installed/connected USB devices on your system

Comments 7 CommentsJump to latest comment

CR3ATIV3_25's picture

Is it possible to detect if my flash drive is functioning or not? When I plug it into any port on my home pc, the light flickers but no dialog pop up and does not show that it is accessible.

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Sidd's picture

Here is USB Flash Drive or Thumb Drive Troubleshooting Tips


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riva11's picture

Some asked me, so I'd like to post this info. The USBDevice tool is also able to connect a remote computer using the /remote switch. For Example: USBDeview.exe /remote computer_1
Of course, you have first login to the remote computer with admin permission.
In this way you can perform remote diagnostics on the USB devices.

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rainier's picture

incase you encounter issues with your USD Drive :
1. right click on my computer and click on manage.
2. click on device manager and look for the Universal Serial Bus Controller
3. look for the value of the usb flash drive normally it would have a yellow exclamation point on it delete the value and if prompted to restart just click on no.
4. unplug and re plug your USB Flash drive and it should already work.

Thanks hope this one helps.

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riva11's picture

Some nice updates for this tooi :

Added option to execute a command when you unplug a USB device (In 'Advanced Options' window)

It works on Windows 2000, Windows XP, Windows 2003, Windows Vista, Windows Server 2008, and Windows 7

Added 'Power' column, which displays the power required by the device in mA

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riva11's picture

An intersting USBDeview update (Version 1.85 ) :

Added 'Change Assigned Drive Letter' option, which allows you to change the drive letter that is assigned to a USB device. In the next time that you plug the device, the new drive letter that you chose will be used.

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itebyte's picture

This really interesting for me. Thank You

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