Turning off the Rating Feature in the Knowledge Base Module for Helpdesk

Okay, maybe there are times when you don't want users to vote on your knowledge base articles. If you're a member of that club, diluzio has figured out how to tweak the code and eliminate the votes.

As with any changes, make sure you have a good backup first.

Most importantly, make a copy of the ArticleView.ascx, in \Program Files\Altiris\Helpdesk\AeXHD\templates.

Then all you have to do is comment out one line in the ArticleView.ascx template. Comment out the line which starts:

Console.Current.RegisterClientBodyHandler("onunload"....