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Archiving and eDiscovery Community Blog

Unable to Archive Public Folder Tree with Enterprise Vault

Created: 23 Mar 2013 • Updated: 29 May 2014
Rob.Wilcox's picture
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Some people might say that it's a minor annoyance, but inconsistencies really bug me.  What am I talking about?  I'm talking about being able to archive a whole folder with the Enterprise Vault Outlook Add-in.  Specifically a whole public folder.

A few revisions ago when the Enterprise Vault Outlook Add-in was extended to support all functionality in the HTTP client, so that all-the-expected-functionality was available for Outlook 2010 and higher, we got back the ability to store a whole folder in an archive:

Screen Shot 2013-03-15 at 17.34.02.png

But, as I found out the other day, you can't do this on a folder inside the Public Folder hierarchy:

Screen Shot 2013-03-15 at 17.34.14.png

Of course I can see some of the arguments around why this might be a bad idea ...  for example there might be millions of items underneath a public folder tree structure, and that certainly would be a good way to have Enterprise Vault archive them all.  But it just screams inconsistency to me.  The point about it might cause an issue with a large number of items applies equally to regular mailboxes.  I've seen many instances of problems when >1000 items are selected for archiving, so if the reason for not archiving a whole public folder is because of the number of items, then the same should hold true of archiving items in a mailbox, but it doesn't.

Maybe in the future this inconsistency will be addressed, but in the meantime like the pop-up message says, the only way forward is to manually select individual items and archive them, or of course you can use the archiving task, but then that's not end-user driven.