Video Screencast Help
Security Community Blog

Unable to perform backup on my appliance 8200 series (brightmal)

Created: 07 Apr 2009
massimo.zanotta@eitowers.it's picture
0 0 Votes
Login to vote

HI everybody,

I'm doing backup of the appliance  8200 serie since the year 2005 without any problems, using a remote ftp server.

Now it stop working without any apparent reason. We didn't do any change about all. I paste here the error
found in the brightmail log :

Error occurred while attempting to execute scheduled backup.
com.brightmail.common.BrightmailException
 at com.brightmail.bl.agent.ScriptHelper.generateError(ScriptHelper.java:2352)
 at com.brightmail.bl.agent.ScriptHelper.backupDatabaseRemote(ScriptHelper.java:441)
 at com.brightmail.bl.agent.AgentManager.backupDatabaseRemote(AgentManager.java:1544)
 at com.brightmail.bl.administration.BackupManager.backupNow(BackupManager.java:290)
 at com.brightmail.bl.administration.ScheduledBackupTask.execute(ScheduledBackupTask.java:119)
 at org.quartz.core.JobRunShell.run(JobRunShell.java:195)
 at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520)

Thanks very much fot the help

Max