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Updated support for Exchange 2007 sp 1 and Outlook 2003 sp3

Updated: 21 May 2009 | 2 comments
EV Guys's picture
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We are happy to announce the following updates for Outlook 2003 sp 3 and Exchange 2007 sp 1.

 

Here is the link to the TechNote for Outlook 2003 sp 3:

http://support.veritas.com/docs/296572

 

Please be sure to note the caveat in the article:

Symantec provides partial support for the Enterprise Vault (EV) Outlook Add-In (aka EV Client) running with Outlook 2003 Service Pack 3 (SP3) for all versions of the EV Client from the 6.0 base release upwards.
The use of Outlook 2003 SP3 on an Enterprise Vault server is NOT supported.

Known Issues

An issue present within Microsoft Outlook 2003 SP3 may cause errors (as detailed below) when an item contains 2048 (or more) recipients in any of the TO, CC or BCC field OR 2048 (or more) attachments.

 

 

Here is the link for the Certifications table:

http://entsupport.symantec.com/docs/276547

 

You can find that Exchange 2007 sp 1 is now supported.  Be sure to read the footnotes!  ;)

 

 

Happy archiving!

 

Comments

Mark Wil's picture
14
Mar
2008
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Hi,

When will the Vault / Outlook 2003 SP3 issues be completely fixed?

thanks

Mark

EV Guys's picture
14
Mar
2008
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That's a great question Mark, you're right a follow up article on this is due and we'll publish  this soon. We're sure everyone would like to understand the position on this so we'll do it justice in seperate article. The bottom line is that SP3 compatibility isn't really and EV issue, it's an OL issue which needs to be worked around with some MS HFs and reg keys but more details soon.

Thanks for the feedback

EV Guys

Message Edited by EV Guys on 03-14-2008 11:09 AM