Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.
Endpoint Management Community Blog

Using Email address to enroll Android Mobile Devices

Created: 26 Jun 2012 • 9 comments
mds1974's picture
+1 1 Vote
Login to vote

When enrolling iOS devices with Symantec Mobile Management 7.2 it the user of the device has the option of using either an enrollment URL or their eMail address. eMail is preferable for many users as it removes the need to remember and retype the lengthy enrollment URL. The implementation guide documents the method to enable Email enrollment for the iOS devices, but doesn't cover this for Android devices. So here it is:

For iOS and Android:

1 Log in to your domain controller and run DNS.
2 In DNS, navigate to the domain folder.
3 Right-click the folder, and then click Other New Records....
4 In the Resourcerecord type window, select Text (TXT) and then click Create Record....
5 In the New Resource Record window, leave Record name blank. Enter the following value in Text:, and then click OK:

iOS only:

OSIAGENTREGURL=https://<your-site-server-IP-or-Servername>/MobileEnrollment/Symc-IOSEnroll.ASPX

Android only:

android-mdm-enroll=https://<your-site-server-IP-or-Servername>/MobileEnrollment/Symc-AndroidEnroll.aspx

Comments 9 CommentsJump to latest comment

Baris Aydogmusoglu's picture

Hi ,

First of all thank you for samples.

Is there any text record for Windows Phones ?

kind regards

Senior System Expert

Microsoft Exchange Server

Symantec Enterprise Vault

http://www.aydogmusoglu.com

http://www.e-vault.info

0
Login to vote
mds1974's picture

Hi,

This functionality is not yet available for the Windows Phone platform. This feature request is being formally tracked by our engineering teams with a view to having this available in an upcoming version. From what I understand, it appears as though the limitation is with the Windows Phone APIs.

Once this is available, I will update the above article.

Cheers,

Mark

+1
Login to vote
Baris Aydogmusoglu's picture

Allright Thank you for explanation Mark

have a good day

Senior System Expert

Microsoft Exchange Server

Symantec Enterprise Vault

http://www.aydogmusoglu.com

http://www.e-vault.info

0
Login to vote
ArunAR03's picture

Invalid User name and password.unable to enroll

0
Login to vote
Baris Aydogmusoglu's picture

Hello ArunAR03,

Have you configured LDAP ( Active Directory integration ) .

As I remember you can configure it from http://altiris_server/altiris URL.

Senior System Expert

Microsoft Exchange Server

Symantec Enterprise Vault

http://www.aydogmusoglu.com

http://www.e-vault.info

0
Login to vote
ArunAR03's picture

Web page not found am nt able to load the URK which u sent.

0
Login to vote
ArunAR03's picture

Web page not found am nt able to load the URL which u sent.

0
Login to vote
ArunAR03's picture

I have installed app. But am nt able to uninstall. I got a msg that uninstall not success only for ths symantec mobile security. Please help me in this issue

0
Login to vote
Baris Aydogmusoglu's picture

Hello Arun,

I assume that altiris notification server fqdn is nsserver1.domain.tld

The url should be http://nsserver1.domain.tld/altiris

By the way one more thing you can observe. Login to Altiris server. Open IIS Manager. Expand the default web site and observe the virtual direstories of Altiris.

regards.

Senior System Expert

Microsoft Exchange Server

Symantec Enterprise Vault

http://www.aydogmusoglu.com

http://www.e-vault.info

0
Login to vote