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Endpoint Management Community Blog

View Resource Association Diagram Directly from an Incident

Created: 23 Jun 2009
MBHarmon's picture
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We recently had a request that seemed to make way too much sense for us to have not done it already. 
A helpdesk worker wanted to be able to view everything associated to an asset (monitors, incidents, people, software licenses) quickly and easily. 

By creating a task we were able to make that happen right away. 

Once you've set whatever parameters you want to make it viewable just drop this line into the "Base URL" section.

http://<NSSERVERNAME>/Altiris/Resource/Explorer/ResourceAssociationDiagram.aspx?itemguid=WORKITEM(managed_object_resource_guid)

Quick and easy. 

Hope it helps.