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Endpoint Virtualization Community Blog

What apps I'm testing with SWV and SWV Application Database

Created: 06 Aug 2010 • Updated: 06 Aug 2010 • 14 comments
Jordan's picture
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I’m frequently asked what applications we test internally with Symantec Workspace Virtualization (SWV), what are the pitfalls for each application, and if I can make that information available here on Connect.  Well I’ve always shared what information I know from capturing applications here on Connect as I learn it via my various articles and blog posts but I’ve never really taken the time to share what applications we consistently test and provide an easy way to find the content I’ve got up here if you just want to see what information is available—as opposed to just running a search for a specific application.

First up let me cover a little about what we test.  There are two levels of application compatibility tests that I run with SWV, Streaming is very similar but they tend to test older versions in addition to newer ones of apps while I only test newer apps, and that’s SMOKE and ACCEPTENCE level tests.  The tests for each application involve at least capturing and launching the application as well as, if viable, opening and saving files.  If the application is COM automatable then we generally have automation tests that check the behavior of more features of the application to make sure that, when virtualized, there’s no loss of functionality.

The SMOKE test suite contains applications as determined by Project Management based off of what we know our customers are virtualization, such as Office, and we run these tests very frequently—sometimes once a week—to make sure there are no issues with these important applications.  This list is very static and only changes when PM decides it’s time to add or remove stuff—though I do version apps as new ones become available.

The current list of SMOKE apps are:

  1. Microsoft Office (2003, 2007 and 2010)
  2. Microsoft Visio (2007, 2010)
  3. Acrobat Reader
  4. Acrobat Pro
  5. Photoshop
  6. Internet Explorer
  7. Firefox
  8. Open Office
  9. Java

 
The ACCEPTENCE level tests are much broader, as I choose what to add and I want to make sure we have a variety of functionality—such as services and media—covered by our tests.  This list is usually generated by things brought up here on Connect (I’ve even asked for peoples input on the forums before), had issues with before or things I just want to try out to see how they behave when virtualized.  In contrast to the SMOKE level applications these tests are only run a handful of times a year or used for other test validations.

I’m not going to list everything but it includes some of the following apps:

  1. iTunes
  2. Google Desktop
  3. AutoCAD
  4. Many Adobe applications
  5. Brower plug-ins such as Flash
  6. Apache
  7. MySQL
  8. .NET

As I stated at the beginning of this post when I find an issue I put it up here on connect but it can be really scatter shot trying to find all the content for one specific application.  So, for applications with multiple sources of information or only a single blog post, I’m going to create a blog post with the key word SWV Application Database that can be searched and sorted against here on connect.

 I also invite others to do the same.  If you’ve got information on an application, meaning there’s something that has to be done to get it to behave correctly outside of normal capture, please post it as a blog post unless it’s really involved then create an article (if it meets the qualifications for an article you should get the extra points for it right?) and then a blog post linking to your article, the SWV Application Database key word and a short summery of the article so people can easily sort through the content.

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dlopes's picture

Very nice information Jordan :)

Since those "SMOKE" Apps are the most used on the corporate scenario.....

I´m currently working with the new SWV and works like a charm, any chances you can get some more info on Internet Explorer 6 virtualized... i cant seem to get it to work, been working with the following beta projectt:

https://symbeta.symantec.com/callout/default.html?...

Daniel Lopes de Oliveira
Technical Team Leader - Endpoint Management & Mobility

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Jordan's picture

The best way to get help on IE6 is to post over on the IE6 for Win7 article https://www-secure.symantec.com/connect/articles/virtualized-internet-explorer-6-windows-7 with your questions.  I could answer them here but I like to keep helpful information in the correct places so it's easier for others to find.

If a forum post solves your problem please flag is as the solution

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Pascal KOTTE's picture

any links to the corresponding "trips & tricks" post ??

~Pascal @ Kotte.net~ Do you speak French? Et utilisez Altiris: venez nous rejoindre sur le GUASF

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Jordan's picture

Not sure what you're referring to.

If a forum post solves your problem please flag is as the solution

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ManelR's picture

Do you test them alone or together?

For example, at this moment, we're using SWV 6.1 SP6 MP1 and we have a lot of problems with Office 2007 SP2 if Adobe Acrobat 9.4.0 is active at the same time. Deactivation of this layer solves problems with Office.

So, do you test your application together? All of them activated at the same time?

Thanks.

IT Systems Manager
LCFIB - Computing Lab
Barcelona School of Informatics
Universitat Politècnica de Catalunya - Barcelona Tech
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Jordan's picture

I tend not to have acrobat reader and pro activate the same time, same with the different versions of Office.

Outside of that everything on that list is active.

If a forum post solves your problem please flag is as the solution

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ManelR's picture

Why? You can do that in a "real machine".

You can configure them using Adobe Customization Wizard so Reader knows that Acrobat is installed and viceversa.

In this manner, if you click a PDF link or file it will  be open with the Reader.

So, I would like to know why you can't have them together?

I ask because I need to have all of them in my environment.

Thanks.

IT Systems Manager
LCFIB - Computing Lab
Barcelona School of Informatics
Universitat Politècnica de Catalunya - Barcelona Tech
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Jordan's picture

I know you can do that in the real world, and that this will work with SWV, but I choose not to because of how my test and automation work.

If a forum post solves your problem please flag is as the solution

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ManelR's picture

I was thinking in some kind of limitation of SWV ;-)

So I can have Reader and Acrobat layers at the same time, great!

Thanks.

IT Systems Manager
LCFIB - Computing Lab
Barcelona School of Informatics
Universitat Politècnica de Catalunya - Barcelona Tech
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ManelR's picture

Jordan,

Talking about compatibility:

Do you know why when I save a document from, for example, Word (is running from the Office 2007 SP2 layer) to the desktop I can't see it until I refresh manually using F5? (the environment is Win7 + SWV 6.1 SP6 MP1).

Thanks.

IT Systems Manager
LCFIB - Computing Lab
Barcelona School of Informatics
Universitat Politècnica de Catalunya - Barcelona Tech
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Jordan's picture

Do to security measures Microsoft added to Win7 we can't refresh the desktop very easily anymore so if it's something that's getting virtualized you probably won't see it show up unless you manually refresh.

If a forum post solves your problem please flag is as the solution

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ManelR's picture

Well Jordan,

Yes, Word is virtualized but not the documents I'm creating. I have global exclusions for [DESKTOP], [PERSONAL] and D:\ drive. All of them include subdirectories. And I have exclusions for the Office layer (I've used layerExcludeFinder).

The problem is that ONLY when I save to the DESKTOP that the documents don't appear until I refresh manually using F5.

If I have an opened explorer window pointing to c:\users\myuser\desktop, I don't see the documents until refreshing manually. If I have the explorer in c:\users\myuser\desktop\afolder and I save in "desktop\afolder", then I see the file appearing. So is only the DESKTOP and not their subdirectories.

But, If I have an explorer window in c:\users\myuser\documents and I save to "my documents" I see the file appear instantaneously. And documents is the [PERSONAL] excluded folder.

The same for saving in the D:\ drive. I see the file appear when saving from the application. And this is excluded too.

Why this behaviour? Is annonying for our users.

Thanks.

IT Systems Manager
LCFIB - Computing Lab
Barcelona School of Informatics
Universitat Politècnica de Catalunya - Barcelona Tech
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SK's picture

One customer has confirmed that SWV 6.1 SP7 Beta (6.4.1236) has resolved this issue.

Connect Etiquette: "Mark as Solution" those posts which resolve your problem, and give a thumbs up to useful comments, articles and downloads.

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ManelR's picture

Hi,

I've tested 6.4.1266 and yes, documents saved in the desktop appear instantanly ...

Thanks.

IT Systems Manager
LCFIB - Computing Lab
Barcelona School of Informatics
Universitat Politècnica de Catalunya - Barcelona Tech
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