What is a Trusted Advisor?
The “Trusted Advisor” designation is given to an elite group of Symantec Connect community members who voluntarily share their expertise and experience with the Symantec Connect Community. Trusted Advisors are identified in the community with a special badge and are the front line of support for community users. Trusted Advisors are not Symantec Corp. employees.
To be eligible for consideration for Trusted Advisor status, users must have been part of the community for a minimum of 120 days. Exceptions must be approved by the Trusted Advisor committee. The user must be fully active within the community and be willing to accept the roles and responsibilities of a Trusted Advisor. Symantec employees are not eligible for Trusted Advisor status. Nominations for Trusted Advisor may be made by anyone by emailing the following information to firstname.lastname@example.org.
- Nominee’s Username/Screen Name
- An explanation of why the user deserves to be considered as a Trusted Advisor, including descriptions of how the user has made significant and valuable contributions to the Symantec Connect Communities
- Links to 5 or more posts that demonstrate the superior contributions the candidate has made to the community
Trusted Advisor nominations are reviewed quarterly. For more information on the Trusted Advisor program, contact Leslie_Miller@symantec.com.