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What is a Trusted Advisor?

Created: 27 Mar 2009 • Updated: 14 May 2014 • 1 comment • Page Views: 92
LeslieMiller's picture
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The “Trusted Advisor” designation is given to an elite group of Symantec Connect community members who voluntarily share their expertise and experience with the Symantec Connect Community. Trusted Advisors are identified in the community with a special badge and are the front line of support for community users. Trusted Advisors are not Symantec Corp. employees.

Nomination Procedure

To be eligible for consideration for Trusted Advisor status, users must have been part of the community for a minimum of 120 days. Exceptions must be approved by the Trusted Advisor committee. The user must be fully active within the community and be willing to accept the roles and responsibilities of a Trusted Advisor. Symantec employees are not eligible for Trusted Advisor status. Nominations for Trusted Advisor may be made by anyone by emailing the following information to

  • Nominee’s Username/Screen Name
  • An explanation of why the user deserves to be considered as a Trusted Advisor, including descriptions of how the user has made significant and valuable contributions to the Symantec Connect Communities
  • Links to 5 or more posts that demonstrate the superior contributions the candidate has made to the community

Trusted Advisor nominations are reviewed quarterly. For more information on the Trusted Advisor program, contact

Blog Author:
Leslie Miller is a community manager for the Inside Symantec community and the Vision User Conference community. She also manages the Symantec Connect Trusted Advisor program.

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UFO's picture

Trusted Advisor looks similar to Microsoft's MVP program.

One of the differences that MVP status is given for 1 year, and to prolong it person should be active participant to the community over the year being actuall MVP.

It is very cool to be MVP. They are granted to visit HQ in Redmond, or sometimes TechEd conference (similar to Vision).


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